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clear search termsSecrets to Wildly Satisfying a Client
Thank you for joining us!
This pearl-packed video includes dozens of practical tips I have learned over a decade of practice – and supporting thousands of patients a clients of my own and of our students. There are specific steps involved in wildly (vs. mildly) satisfying the clients and patients you serve.
Check out what opportunities you might be missing! Oh, and Here is the handout I promise you in the video
Thank you so much for the opportunity to support you and your passion for serving the health of others.
Together, we are transforming healthcare.
Enjoy!
Please do share below what most resonated with you in this video. I am very interested in what you think.
Thanks very much for joining in the fun and celebration!
With warmth, love, and gratitude to you for sharing your gifts with so many –
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75 Questions for “Secrets to Wildly Satisfying a Client”
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Confidence in the value we are offering to clients really resonated with me. I love the mantra- Educate, Inspire & Empower your clients!!
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(2nd attempt :))
Great Live Feed.
The message that resonated with me was a combination of Confidence and Leadership. When you said “Step into your power” it was a hit on the side of the head and I said “I really can do this”. I know I have belief and knowledge in holistic health and the power we each have over our own health. I also have demonstrated leadership skills throughout life and my career. That message was a pearl! Thank you.
Alison Berglund
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Julie Oppenheimer says:
dynamics, not diagnosis! Educate, inspire, empower – not fear, disempowerment and confusion!
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Belief!! The mind truly is powerful – loved learning that placebo effect actually has a biochemical reaction in the body!!
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I love the four tips for being a good coach: Confidence, Taking Leadership, Knowledge and Belief. I’m going to put these up on my wall!
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DARLYN SPARR says:
The education piece is crtical
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There was a combo that resonated with me.
You must have confidence and belief!
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The difference between satisfied clients and wildly satisfied clients truly resonated with me. As a practicing health coach I rely heavily on word of mouth referrals to fill my practice. It is so important to provide rapid relief while digging into root causes. I currently use functional labs with my clients but know that there is so much for me to learn to improve rapid relief and transition clients from satisfied to wildly satisfied. I hope to have the chance to attend the School of Applied Functional medicine so that I can leave my job to be a full time health coach (while remaining financially stable).
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I love the rapid relief idea…people are looking for instant gratification, then get to the root causes. Sometimes we get caught up on trying to fix everything at once and I like what you said about working on the top concerns.
I look forward to seeing you in Los Angeles next month!
Rande
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Karen Mount says:
I love the idea of focusing on the dynamics rather than on the diagnosis! There is so much more than just the diagnosis, and getting the patient involved allows them to have belief that they can get better.
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The one thing that stuck with me the most was that I need more confidence. I have always buffered my presentation to give me a way out in case I don’t get it right. Sad, right? Thanks for your knowledge in leading us to where we need to be.
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Faiza Abbasi says:
Let’s try this again as the previous comment might not have gone through. So what resonated with me the most was that I know enough to make a difference in my client’s health. I don’t have to have a medical background. I can take charge and lead the way by steering the client in the direction that is best for them to make the biggest shifts in their health. I think we are lead to believe that we should ask the client to pick which way they want to go and I totally agree with Tracy that this does not exude confidence. As a practitioner I have to be the one to take the client in the right direction in order to be able to wildly satisfy them.
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Terri Campbell says:
I liked the part of how we are not trying to make friends but to have a healing relationship with the client.
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I had several takeaways from this fruitful information session.
1) As a Wildly Successful practitioner, keys to successful sessions include A) Have Confidence; B) Leadership (a Patient-centered, Physician-led approach); & C) Knowledge (provide the tools/vehicle to educate clients so they can find & retain better health through improved lifestyle & nutrition choices)
2) When preparing for a consultation with a prospective client, do NOT enter into a consultation without any information about the person. It is okay to reschedule the appointment and ask the person to submit the intake forms.
3) The goal in the first two to three weeks is to help the client find rapid relief and uncover root causes. Initial starting points can include constipation; headache; gastrointestinal issues; & poor sleep.This was an impactful session with you. Thank you for supporting Health Coaches.
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Kira Whitham says:
Thanks so much for this! I’ve signed up for your newsletter. As far as what resonated with me most…hmm…probably the confidence piece. I am fairly new, and even though I have good training (Hawthorn University), I lack the confidence and clinical pieces that allow me to avoid the desperate pitch. I’m excited to take Core 101–just signed up!– and gain more knowledge, in turn giving me more confidence. So happy I found you!
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Tanja says:
Thank you for your bubbly, enthusiasm around teaching patients! It is absolutely true that if patients don’t understand the why, the commitment and belief that things can change goes right out the door. From a fellow (proud) nerd, I appreciate all that you said today. Here’s to changing the world one patient at a time!
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Bill says:
Great Facebook Live session Tracy! Thank you.
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My biggest takeaway is to focus 50/50 on getting rapid results for the client AND looking for root cause, rather than one or the other initially. 50/50 from the beginning! Thanks for the great video!
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I submitted once but got an error message. So not sure if this will be a duplicate! My favorite tip is “the wisest voice is your intuition.” This really resonates with me. I know when my ego takes over, all I want to do is fix, fix, fix. But when I am centered enough in my client sessions to access my intuition, and draw out the intuition of my client, that’s when the magic happens and the healing truly begins.
I am registered for the masters session so not sure if I’m eligible for the free semester but I wanted to comment anyway.
Thank you Tracy. Awesome content as usual!